Frequently Asked Questions
Like many of our other spa customers, chances are you might have questions. To help you learn more about our products, ownership and the benefits they can offer, we have listed some of our most-asked questions below and provided you with the answers. If the information you’re looking for isn’t below, please feel free to contact our showroom for more information. One of our home and backyard leisure experts would be more than happy to assist you.
Should I buy a hot tub?
Making the decision to buy a hot tub is a big one. It’s not something you do every day, after all. Your lifestyle can have a significant impact on the decision to purchase a hot tub. Before making the decision, ask yourself these following questions:
- Where will I install a hot tub in my backyard?
- Will the hot tub be for my entire family, or just for me?
- Will I benefit from fewer aches and pains and other health benefits?
- Will I enjoy the convenience of access to hydromassage in the comfort of my own home?
- Will my family benefit from the additional family time in the spa?
If you said yes to one or more of the questions above, a hot tub might be right for you! Speak with our spa experts in Kitchener and Waterloo to learn more about the prices, sizes, and models available to you.
What size hot tub should I buy?
The size of your hot tub should reflect your intended use for it. Will it cater to the needs of the entire family? Is it meant just for you and your significant other? Or do you enjoy hosting elaborate backyard parties? Your lifestyle and layout of your backyard can help you determine if you would like to invest in a smaller or larger hot tub.
The Sundance® Spas Brand has hot tub models available in the following sizes and capacities: 2-3 seats, 4-5 seats, 5-6 seats, 6 or more seats. For a better idea of how big or small our hot tubs are, visit our showroom in person today.
What is hydrotherapy?
Hydrotherapy is a therapeutic technique that harnesses the healing properties of water. The combination of heat, buoyancy, and massage helps to relax muscles, ease sore joints, improve circulation, and reduce muscle tension. Used by healthcare professionals all around the world, hydrotherapy can help to improve sleep patterns, reduce stress, ease aches and pains, aid in post-injury recovery, and soothe sore joints, among many other health benefits.
How often should I clean my hot tub?
How often and in what manner you clean your hot tub will depend on two factors: how often the spa is used and the manufacturer.
- Test your hot tub water with test strips once or twice a week.
- Treat your hot tub water accordingly based on the readings from the test strips.
- Clean the filter every two weeks with water from the hose.
- Drain, clean, and fill the hot tub once every three to four months.
For more information about the water management system and cleaning process for your hot tub, get in touch with us today.
How often should I clean my filter?
A clean and functioning filter is key to an operational filtration system, as it catches and removes dirt and debris, keeping the water clean and free of impurities. We recommend rinsing the filter every two weeks with fresh water from the hose or kitchen sink. You can also use this time to spray it down with a filter cleaner and then continue to rinse.
Filter cleaning nozzles are available that can be attached to the end of a hose, which can help water to better reach the nooks and crannies of your filter. Soak your filter overnight in a bucket filled with water and a small amount of filter cleaner every two months to remove deep-down debris. We recommend replacing your hot tub filter annually to ensure a fully-functional filtration system.
How often should I drain my hot tub?
How often you change your hot tub water can depend greatly on how often the spa is used, the quality of water used to fill it, and how well the water is maintained.
As a general rule of thumb, we recommend draining, cleaning, and refilling the hot tub every three to four months for an optimal operation. Contact our service department to learn more.
How long should I stay inside a hot tub for?
How long you stay inside a hot tub can depend on several deciding factors, including your age, health, climate, water temperature, and personal preference. As a general rule of thumb, it is suggested to soak in a hot tub for anywhere from 15-45 minutes at a temperature of up to 102° F.
If you are new to using a hot tub, we suggest starting with shorter soaks until you gradually build your tolerance, adjust to the environment or find which suits you best. If you have a pre-existing health condition, we suggest that you first speak with your physician to ensure the safest way to enjoy hydrotherapy.
Is professional hot tub service worth it?
For many spa owners, regular service and maintenance from a professional are worth it. Regular service can help to ensure that your spa water is always safe, enjoyable, and ready to use.
A professional can also use this time to inspect your spa, looking for any issues or potential problem areas that could lead to damage, an imbalance in water, or costly repairs, and rectify the situation before it grows into a larger issue.