Customer Reviews

We are committed to providing an exceptional shopping experience at Sundance Spas Kitchener Waterloo. From the moment you walk through our front door, you will be greeted with a smile and treated with respect, kindness, and professionalism. Our experts in Kitchener Waterloo are here to help you every step of the way, from researching our products and finding the best one for your lifestyle, to maintenance and aftercare services that help you enjoy for years to come. Take a look at some of the things that our past and existing customers had to say about us.

10
David & Karen Di Cicco
Kitchener Store
Thanks for the quick email response to my inquiry !
10
Everett Grotenhuis
Kitchener Store
10
Lee
Kitchener Store
Your technician is really nice, thorough and seems very knowledgeable
9
Rebecca
Kitchener Store
10
Kevin Tessner
Kitchener Store
9
Michelyn (Missy) & Ian Routhier
Kitchener Store
Technician was great
9
Sebastien and Shawna
Kitchener Store
James the sales person was fantastic, the electricians were fantastic, but I am not pleased about one of the delivery guys for the hot tub. I know it’s a policy for Jacuzzi but I completely forgot to have the certified check on delivery. I told the delivery driver that the bank was literally a two minute drive from my house which I could get right away and be back in less than 10 minutes and he refused that option and said that he would have to take the tub away because of the policy. I think the policy is ridiculous especially when I could have had the check back to him faster than he would have taken the tub off the truck and into my backyard. Other than that everything was good
10
Don & Lisa Miettinen
Kitchener Store
Technician Eric was excellent today.
9
Tonya Veltman &
Kitchener Store
Customer service
10
Chris & Kayla
Kitchener Store
Brendan was helping us and his knowledge and detailed run down of our options was the selling point for us
10
Angela
Kitchener Store
Gary was great, explained everything for me and how to clean and empty the hot tub.
10
Ce
Kitchener Store
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